Frequently asked questions

General questions

• How do I open my investor Account?

  It's quite easy and convenient. Follow this Link, fill in the registration form and then press "Register".

• How can I withdraw profits?

  Login to your account using your username and password and check the Withdraw section.

• How long does it take for my deposit to be added to my account?

  Your account will be updated as fast, as you deposit.

• How can I change my e-mail address or password?

  Log into your account and click on the "Account Information". You can change your e-mail address and password there.

• What if I can't log into my account because I forgot my password?

  Click forgot password link, type your username or e-mail and you'll receive your account information.

• Does a daily profit paid directly to my currency account?

  No, profits are gathered on your Universal Forex Limited Investments account and you can withdraw them anytime.

• How do you calculate the interest on my account?

  Depending on each plan. Interest on your account is acquired Daily, Weekly, Bi-Weekly, Monthly and Yearly and credited to your available balance at the end of each day.

• Can I do a direct deposit from my account balance?

  Yes! To make a deposit from your account balance. Simply login into your members account and click on Make Deposit ans select the Deposit from Account Balance Radio button

• Can I make an additional deposit to my account once it has been opened?

  Yes, you can but all transactions are handled separately.

• After I make a withdrawal request, when will the funds be available on my e-currency account?

  Funds are usually available within 12 business hours.